Support

Welcome to Odos Support. Here you'll find resources and guidance for getting help with our products and services.

Getting Help

We offer several ways to get assistance:

• Documentation: Visit our comprehensive documentation portal
• Discord Support: Join our Discord community to get real-time help or submit a support ticket
• FAQs: Browse our frequently asked questions

Response Time Expectations

Our support team typically responds within 24 hours during business days. For urgent production-related issues, please indicate the urgency in your support request.

Before Submitting a Request

To help us assist you more effectively, please:

• Review our documentation and FAQs for existing solutions
• Include relevant error messages or screenshots
• Provide environment details (chain, transaction hashes)
• Describe the steps to reproduce the issue